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Reviews / Testimonials



At FunstockRetro.co.uk, we pride ourselves on our high level of service and fast delivery - the testimonials below are a small selection from the regular feedback we receive.

You can read totally independant reviews on our Trustpilot page here: https://www.trustpilot.com/review/funstock.co.uk 
 
Recent testimonials - taken from our customer service feedback form, that is sent after every order (names have been removed for privacy): 

"
Dennis provided probably the best customer service I've ever dealt with. He was genuinely a pleasure to deal with. I've already recommended Funstock to everyone on my twitter feed and even though I had to return my order I'll 100% definitely be ordering from Funstock again too. You guys rock!"
 
"I contacted Funstock on Tuesday, when a book I had ordered for my husband's birthday had failed to arrive. The book was to be a present from his children, and they were understandably concerned about its absence as his birthday was on Wednesday. Dennis was very helpful and eventually we established that the parcel had been delivered to a neighbour, but the postman hadn't left a card, so I hadn't been to collect it. The whole experience left me feeling that Funstock is a company that puts its customers first and cares about their experience. I even received a call from Dennis yesterday, when I had failed to confirm whether or not the parcel had been delivered to my neighbour, to check whether I wanted a replacement copy posting out - a level of personalised service I have not experienced elsewhere before."

"Great site for retro items and at good prices"
 
"Good choice of products not available elsewhere in the UK. Speedy delivery and good quality"
 
"Fast delivery and very well informed"
 
"Quick to respond to queries on Twitter and quick to rectify an issue with the console I bought. No questions asked just sorted within a matter of days."
 
"Awesome product assortment and fast delivery"
 
"Good products, good service."
 
"I had an (arguably self induced) issue with my item and upon contacting Funstock i was swiftly offered a prepaid return and replacement console with no quibbles whatsoever! I could not have asked for any better service than this!"
 
"I was extremely satisfied both with the product, as well as the customer support. One of the items arrived damaged, but funstock provided replacement immediately. I really appreciate that."
 
"Great range of products and excellent customer service. Also the turn around on the package was super quick."
 
"no problems at all, order arrived quickly."
 
"The shipping was very fast and I did not encounter any problem with the ordering or the order itself at all."
 
"Sorry about my english! I will do my best that you understand! :-D - First, I had a little bit fear about the shipping from the UK to germany. Some friends of my told me that this could be a Little Problem. but anyway i bougth the book. and what happen? 1 week later it arrived at my door! I was happy and the book is great! It is not cheapest one, but I can understand the Price! because it is of a superb Quality! You are shipping fast, you answer on facebook, you have top products, no Need to fear! i will tell my friends that they can buy on funstock more and more and more! and by the way. :-D"


"Very very quick delivery. Also nice to be ordering from a smaller company versus the usual Amazon nonsense."


"Great customer service and a fantastic selection of products. Great website and friendly people in person."


"The quick response to my email & the speed at which I was refunded (without question). As I mentioned in my email, based on this experience I would recommend to others & will be using your services in the future."


"Customer service is excellent. Infact the whole experience is top notch."


"Great products, excellent price, goods delivered well packaged and arrived in good time"


"Wow, arrived so quickly, well packaged - first class"
 
"Excellent service + FAST delivery! :-) " 
 
"Excellently described product -came the next day. Result!" 
 
"Great game fast delivery would use again" 
 
"Item posted same day, well packaged, and as described. Thanks! " 
 
"Great, fast delivery many thanks." 
 
"PERFECT!!!!! " 
 
"A++++++ great item as described fast postage" 
 
"very quick"
 
"Fantastic ! Spot on ! Exactly how described ! Really quick delivery"
 
"Good seller. Fast delivery"
 
"A++ next day delivered!"
 
"Highly recomended seller, thanks much, A+++"
 
"Item recieved , No problem , Would use again , Thx , A++++++++++++"
 
"Great deal, fast shipping time, happy costumer here A+++"
 
"Excellent seller!! Highly recommended!"
 
"nice saller ,fast . tks a lot"